Warranty

All Mimora watches are covered by a comprehensive 24-month international warranty against manufacturing defects.

Warranty Coverage

Our warranty covers:

• Movement and mechanical components
• Watch hands and dial defects
• Case and crystal manufacturing defects
• Strap and bracelet manufacturing defects
• Crown and pusher functionality

Warranty Exclusions

The warranty does not cover:

• Accidental damage or misuse
• Normal wear and tear (scratches, fading, etc.)
• Water damage due to improper handling or exceeding water resistance rating
• Damage caused by unauthorized repairs or modifications
• Battery replacement (for quartz watches)
• Straps and bracelets (natural wear items)
• Loss or theft

How to Claim

To make a warranty claim:

1. Contact our customer service team with your order number and a description of the issue
2. Provide photos of the defect if requested
3. We will provide a return authorization and shipping instructions
4. Ship the watch securely to our service center
5. We will assess the issue and repair or replace the watch within 14-21 business days

International Warranty

Our warranty is valid worldwide. No matter where you are located, we will honor our warranty commitment and ensure your watch receives the care it deserves.

Extended Service

After the warranty period, we continue to offer repair services for all Mimora watches. Contact us for a quote on post-warranty repairs and maintenance.

Contact Information

For warranty inquiries, please contact us at:

Email: warranty@mimora.com

Phone: 0040 750 463 661